Online services gap annalysis.
Idaho’s citizens have access to dozens of online services however, the state has gaps in its online portfolio. To improve cabinet level administrative services the state should identify online projects that can decrease costs, generated additional revenue, and improved customer service. Services like criminal background checks, temporary vehicle license plates, driver license renewals, Inmate banking, payments to state Universities any kind of permitting (AG, DEQ etc.) or a central payment center for all agencies.